I won’t be home tonight. Can you leave the goods outside the door?

In the tracking portal (which you can access via the link in the SMS we send you), you will be able to choose between a personal delivery or a doorstep delivery, provided the online retailer approves doorstep delivery.

In general, the following applies:

• Your online retailer must have given us permission to leave the goods outside your door.
• Orders with a high order value usually require the recipient’s signature.
• Deliveries of prescription medicines, alcohol, and tobacco cannot legally be left outside the door.